Pricing

Fixed prices, set before work starts. No per-user fees and no metered usage, because a credit union’s headcount should not change its bill.

What it costs

Implementation

$10,000 to $25,000one time
Depends on the number of connectors in scope. Includes discovery, position mapping, service-account design with your team, dry-run testing, cutover, and documentation.

Support and updates

$4,000 to $10,000per year
Connector updates when vendors change their APIs, next-business-day support, and one review session a year ahead of your exam.

Additional connector

$2,000 to $5,000each
For a platform not in the current library. Once built for you, it is maintained under support.

Ranges are for credit unions between roughly $200M and $2B in assets. A quote is fixed after a one-hour discovery call.

How an engagement runs

1. Discovery call

   One hour with your IT lead. Which systems, which ticketing tool, how positions map to access today. You get a fixed quote within a week.

2. Vendor review

   We send the security package and answer your questionnaire while contracts are reviewed. This is usually the longest step, and it runs in parallel.

3. Build and dry runs

   Connectors are configured against your test accounts. Every run is previewed with your admin until the output matches what your team would have done by hand.

4. Cutover

   Tenure handles live tickets with dry-run approval on. After an agreed number of clean runs, approval can be relaxed for routine cases.

5. Support

   Next-business-day response, connector updates, and an annual review before your exam window.

Pilot pricing

The first credit unions to deploy Tenure receive a reduced implementation fee in exchange for serving as a reference and shaping the connector roadmap. Ask about it on the discovery call.